Damage during a move is rarely random. It comes from a short list of avoidable causes: empty space inside a carton, items packed flat that should stand upright, insufficient cushioning at the base, and boxes stacked heavy-on-light.
The core principle: a fragile item breaks when it can move inside its box. Your job is to eliminate movement — wrap the item, fill every gap, and make sure the box does not rattle when gently shaken.
Crockery, plates and glassware
- Line the base of the carton with 5 cm of crushed paper or foam.
- Wrap each piece individually. Never wrap two plates together — they chip against each other.
- Stand plates on their edge, like records in a rack. Plates packed flat crack under the weight above them; on edge they are dramatically stronger.
- Stuff the inside of glasses, cups and bowls with paper before wrapping the outside.
- Put heavier items at the bottom, lighter and more delicate on top.
- Fill every gap. Shake gently — if you hear movement, add more filling.
- Use small cartons. A large box of crockery becomes too heavy to handle safely and bursts at the base.
- Label FRAGILE and THIS SIDE UP on the sides, not just the top.
Mirrors, glass tabletops and framed art
- Tape a large X across the glass face with masking tape. It does not prevent breakage, but it holds shards together if it does break.
- Wrap in bubble wrap, bubbles facing inward, then a layer of corrugated sheet.
- Use a flat mirror carton or sandwich between two sheets of cardboard cut to size.
- Always transport standing on edge, never flat. Flat glass flexes and cracks over road bumps.
- Mark clearly on both faces so nobody stacks anything on it.
Television
- Use the original box if you kept it. Nothing else fits as well.
- If not, wrap the screen in a soft cloth or foam sheet first — bubble wrap directly against some panels can leave marks — then bubble wrap, then corrugated sheet, then a purpose-made TV carton.
- Photograph the cable connections at the back before disconnecting.
- Remove the stand and bag the screws, taping the bag to the TV carton.
- Always transport upright, never flat. Modern panels can crack under their own weight when laid down.
Refrigerator
- Empty and defrost 24 hours before the move. Drain the water tray completely.
- Clean and dry the interior, then wedge the doors slightly ajar until loading to prevent odour.
- Tape the doors shut for transit — but only just before loading.
- Secure or remove loose shelves and the crisper drawers.
- Wrap the body in foam sheet and stretch film to protect against scratches.
- Keep it upright throughout. Laying a fridge flat can let compressor oil enter the cooling lines.
- After delivery, let it stand upright for 4 to 6 hours before switching on, so the oil settles back.
Washing machine
- Disconnect and drain both the inlet and outlet hoses fully; residual water leaks into cartons.
- For front-load machines, fit the transit bolts if you still have them. These lock the drum — moving a front-loader without them frequently damages the suspension.
- Tape the door and the detergent drawer shut.
- Transport upright.
Air conditioner
- Always use a qualified technician to uninstall, not the moving crew. Gas needs to be pumped down properly.
- Book the uninstall a day or two before the move, not on moving day itself.
- Keep the indoor and outdoor units, the bracket, remote and copper piping together and labelled.
- Protect the copper pipe ends from dust and moisture.
Marble, granite and stone tops
- Always transported on edge, never flat — stone snaps under its own weight when flat over a bump.
- Foam sheet, then corrugated, then a wooden crate for anything large or valuable.
- Tell your mover in advance so a crate is prepared. This is not something to improvise on the day.
Five mistakes that cause most breakage
- Leaving empty space in the carton. Every gap is room for an item to move and hit something.
- Overloading boxes. A carton that is too heavy gets dropped or bursts at the base.
- Packing plates flat. On edge is far stronger.
- Laying TVs, fridges and glass flat. Upright or on edge, almost always.
- Not labelling the sides. Once stacked, nobody can read the top of a box.
Frequently Asked Questions
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